Hello there, @Kama Industries LLC.

This isn’t the kind of impression I want to leave when using QuickBooks Payments. I’ll help and route you in the right direction to resolve the withheld payment issue.

We’ll have to open your QuickBooks Payment account to check why the payment is on hold. For security purposes, we’ll have to connect you to our Payments Support Team.

They can access your account in a safe environment and explain in detail what happened to the funds. Also, our specialists will guide you on how to apply the permanent fix.

Let me share this article for additional resources. It provides an overview of why funds are placed on hold. From there, you’ll see the links on how to resolve the issue: Understanding Payment Holds.

We're always here if there's anything else that we can help with. The Community is always here to assist.