The problem is I see on the other replies quickbooks assisting and getting the issue resolved, yet withy issue I have done everything quicbook has suggested to do and still nothing I need this looked into and helped. I don’t know who to speak to about this since no one from quickbooks has been able to resolve this issue and this isn't small money its $16,000 that is in the air and not being found or know why my finds are being held!  it says its being withheld yet no email or anything in regards to this issue!I have even gone to resolution tab nothing even went t the merchant part nothing! I need someone to help me, its been over a month! going on 2 if this does not get resolved I will end my subscription with quickbooks and find another bookkeeping application