Hello,

The instructions given to fix this problem as bogus. In November I'm told to go to Settings & Alerts under Account. Then select YES under "RECEIVE CREDIT CARD DEPOSIT NOTIFICATION".  However, what QB Customer Service people don't know is "RECEIVE CREDIT CARD DEPOSIT NOTIFICATION" is not on the drop down menu. It hasn't been since at least August. How is it possible for the QB Customer Service not to know that the instructions they are giving out aren't even there on the menu for the paying patron to follow??