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Replying to:
RenjolynC
QuickBooks Team

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I appreciate your time getting back here, Marlohaus.

 

Let me share some troubleshooting steps to resolve your concern.

 

Seeing that the option is not enabled, this might be caused by a minor data issue with your company file.

 

To fix this, we can do the Verify and Rebuild Data. Before doing so, please make sure to update your QuickBooks Desktop for Mac to the latest release.

 

After the update, you can follow the step by step instructions in this article: Verify and rebuild data in QuickBooks Desktop for Mac.

 

Once done, try to create a bill and check if the Billable box is checked.

 

If you're still getting the same result after the steps above, I recommend reaching out to our Customer Care Team. They have more tools to help investigate what's causing the issue.

 

Here's how:

 

  1. In your QuickBooks Desktop program, go to Help QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

I'm also adding this guide that includes the features and functions available in QuickBooks Desktop for Mac: QuickBooks Desktop for Mac User Guide.

 

You're always welcome to leave a reply on this thread if there's anything else you need. Me and my colleagues are here to help. Stay safe.

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