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Buy nowI'm here to share insights about how you can connect your application, @kobsenterprise268.
Ideally, applications with an integrated connection can automatically connect from the Apps menu. Since the issue persists even after following the suggestions shared by my colleague above, it's best to contact the Technical Support Team of QPOS CONNECT.
With their tools, one specialist can pull up your account information and walk you through on how to integrate QuickBooks Online directly from your application. Follow this link for the contact information: Connect QPosConnect with QuickBooks Online.
Need help performing any tasks related to your business account and company settings, click here to access and browse all articles for QuickBooks products. This reference contains most resources with steps on how to update your data and security management, to name a few.
Don't hesitate to post again here if you have other questions or concerns with QuickBooks application integration. I'm always around happy to help. Stay safe and have a good one!