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Replying to:
Neal S
Level 2

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Ryan, thanks for the reply and I understand why I added these new 'bookkeeping' invoices.  But it just seems like Quickbooks is not recognizing what I am doing. 

1.  My invoices page now has a red alert at the top saying "Needs Attention" every time I open it up.  Obviously, I can ignore this but how will I know when I have a new problem?

2.  These bookkeeping invoices show at the top of my invoice list even though they are several weeks old and show 'Returned'.

3.  When I click to view one of the new bookkeeping invoices, it says that 'Payment Disputed, your customer has filed a chargeback'.  It wants me to click a link regarding how to deal with a chargeback which has nothing to do with my situation.  

 

I am far from an accounting specialist but all this doesn't make sense to me.  Any help is appreciated.

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