Did you ever get your money back? They just did this to me also. They closed my account with 288 in it and I've spoken with (no exaggeration) 9 different agents and no one seems to have answers quickbooks blames it on green dot while green dot blames it on quickbooks.... if you got it back, please tell me how you did it.

And if the other commenter sees this yes they do close it without you requesting it and then claim its a "business decision" with no explanation as to why.