I’m glad to see you on this thread, @Suzanne181.

I want to ensure your concern will be addressed. Can you share with me the exact situation you’re having? This way, we can provide the best resolution.

If you're having the same issue concerning missing attachments, you can locate them to where it was originally saved.

On the other hand, you’ll want to make a manual backup if you want to ensure your attachments are maintained. You can check this reference to learn more about attachments: QuickBooks Document Center: FAQs and common issues.

Leave a message below if you have other concerns with attachments. I’m here to help you. I look forward to hearing from you.