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Replying to:
JasroV
QuickBooks Team

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I'm glad the workaround shared by one of QuickBooks works for you, @N7.

 

Rest assured, our engineering team is all hands in fixing this issue ( INV-51527 ) as soon as possible. In the meantime, I recommend contacting our support team. This way, you'll be added to the list of affected users and be notified via email of any updates.

 

To reach them, you can refer to these steps.

 

  1. Go to the Help icon in your QuickBooks Desktop (QBDT).
  2. Select QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Write your concerns in the description box, then select Continue.
  5. Then choose your preferred way to get in touch with them.

 

You can also check this article for other ways in reaching out to them. Ensure to check their support hours so you'll be accommodated: QuickBooks Desktop Support

 

Let me also add this link that you can read to learn more about the Accounts Payable A/P workflows.

 

I appreciate your patience while we're working to fix this. In case you have any other concerns managing your PO or QuickBooks, tag me in your reply. I'll be more than happy to assist you. Keep safe! 

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