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vitanovabookkeeping
Level 3

Negative customer balance

My client has a customer whose account had a negative balance of -$526.65. My client says the customer has not overpaid and it should have a balance of $140.00. I've gone back through the audit trail and can't even explain the mess there. The negative balance was created with several different invoices. Is there a journal entry I can use to clear out the negative and just have a normal balance of $140.00.

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