Thanks for getting back to us and for the screenshot you've provided above, @seasea. I'm here to guide you on the actions you need to take care of this issue.

When you already have the updated QuickBooks Desktop (QBDT) for Mac software but the issue persists, I encourage you to contact our Merchant Services team. To make sure we can assist you in time, contact our payments team from Monday to Friday every 6:00 AM to 6:00 PM PST. They can add your account to the list of affected users. This ensures you're in the loop about the investigation's status and its fix.

In the meantime, I'm adding this article to answer the most commonly asked questions about QuickBooks Payments: FAQs: Need help with QuickBooks Payments?. It includes topics about funding status, managing payments account, and processing transactions, to name a few.

I appreciate your patience and please bear with us as we're working for a permanent fix. In case you have any other issues or concerns, let me know in the comments below. I'm just around to help. Take care always.