Hi there, LookoutMtnGenetics.
I can definitely understand how convenient to have a delete option. Please know that we always take our customers' requests and ideas into consideration when prioritizing feature development.
That said, I recommend sending feedback to our Product Development Team to help improve your QuickBooks experience. When you're ready, here's how to do it:
- Log in to your QBO account.
- Go to the Gear icon at the top, then select Feedback.
- Enter your comments or product suggestions.
- Click Next to complete the process.
For now, you'll want to make sure that the format of the non-transacting card number is correct so it will be successfully saved. Alternatively, you can merge it with a customer account without credit card information by following the steps provided above.
As we assess this opportunity, I encourage visiting our blog from time to time to stay current with our news and product updates. In addition, here's an article that you can read to help manage your customers' profiles: Edit customer information.
You can always find me here if you need more help in dealing with your other pending tasks. Assistance is just a post away.
