Thanks for joining us today, @savannahengraving.

As mentioned by my peer above, the automatic convenience fee is a beta feature. Thus, this has been stopped. You'll want to create a service item for a convenience fee to fix the error.

Please refer to the steps provided by my colleague @Catherine_B as well as the recommendation to remove the credit.

In case you need help with other tasks in QBDT, click this link to go to our general topics with articles.

Drop a post anytime if you still have questions about payments and invoices. I'm more than happy to answer them for you. Take care and have a great day ahead.