Thanks for joining this thread, @sboolman75. 

If you already perform all the steps provided and still get the same result, I encourage you to contact our support team. They have advanced tools to review your account and further investigate this. 

Here's how:

1. Open your QuickBooks.
2. Go to the Help menu, and then select QuickBooks Desktop Help.
3. Click Contact Us.
4. Give a brief description of your issue.
5. Choose Let's talk and then choose a way to connect.

For more details, please refer to this article: Contact QuickBooks Desktop support.

Additionally, here's how to set up and use progress invoicing in QuickBooks Desktop.

Please let me know in the comment section how it goes. I'll be around to help you more. Have a nice day.