Thanks for dropping by, @Smithsg.
I'll make sure you're able to apply the vendor credits. Let's run the Verify and Rebuild Data Utility tools. The Verify Data self-identifies the most commonly known data issues within a company file while Rebuild Data self-resolves most data integrity issues that the Verify Data finds. Let me walk you through the steps.
For Verify Data:
- Choose Window then Close All.
- Go to the File menu at the top, then select Utilities.
- Choose Verify Data.
If you encounter "Your data has lost integrity," indicates there is data damage in the file. Continue to the steps below to Rebuild Data and correct the problem.
- Hover towards the File menu, then tap Utilities.
- Pick Rebuild Data.
After rebuilding your data, restart your computer and check the vendor credits again.
If you're experiencing the same result, I recommend downloading our QuickBooks Tool Hub and run the QuickBooks File Doctor tool. This tool will help resolved data issues. Please refer to this article for step-by-step instructions: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Let me know if you still have questions or concerns with vendor credits. I'm always here for you. Take care and have a nice day ahead.
