Let me help you record the overpayment on the vendor bill, JN92.
I appreciate you for providing us in-depth details of your concern. We can enter the overpayment amount when entering the bills. Let me show you how:
- Go to Vendors.
- Select Enter Bills.
- Click Credit.
- Choose the Vendor name.
- Enter the amount of the said overpayments.
- Press Save & Close.
Once done, you can open a bill payment transaction and the amount of overpayment will show up on the Set Credits window. To learn more about recording a vendor refund, see the Record a vendor refund in the QuickBooks Desktop article.
Feel free to visit our Expenses and vendors page for more insights about entering expenses, paying bills, writing checks, and managing suppliers.
Please update us on the result of this troubleshooting in the comment below. I'd like to ensure this is resolved for you. You have a good one.
