I've got steps to help you print vendor checks in QuickBooks, @DRAccounting.
Let's perform some troubleshooting steps to determine if this is a browser issue. To start, let's run your client's QBO account in private mode. The following are the shortcut keys they can use:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox and Microsoft Edge: press Ctrl + Shift + P
- Safari: press Command + Shift + N
Once signed in, let them print the check again. If this works, advise them to clear the cache of their regular browser to get a clean slate. They can also use other supported browsers if private mode browsing doesn’t work.
If the same thing happens, let's test the sequence for PDF printing issues. Here's how:
- Look for a PDF document saved to your hard drive, open it from within Acrobat/Reader from the File menu, and test to be sure you can print it.
- If you cannot print it and you have not yet updated or repaired Adobe, update the program.
- If you have already updated and repaired Adobe, complete Part 2 and 3 of this article: Test sequence for PDF printing issues.
Here's the article that will provide more info about the process: Fix QuickBooks Online printing issues on browsers for Windows.
Also, when printing checks in QBO, it will only show the vendor's name with the total bill amount.
Then, accessing a vendor report in QBO to view all money you paid is a breeze. For the detailed guide, visit this page: Run a report with vendor totals.
Let me know how this goes and leave a reply below. I'll be around if you need help printing checks in QBO. Have a good one.
