It’s great to see you in the Community, userchristine1.

We’ll have to go to the Banking page to connect your PayPal Cashback Mastercard. I’ll be your guide today on how to perform this task in QBO.

1. Tap the Banking menu on the left panel to choose the Banking option.
2. Press the Link account button in the upper left to open the Connect an account page.
3. Select Connect to a different bank or Add an account.
4. Enter PayPal Cashback Mastercard in the search field.
5. From the list, look for the account.
6. Follow the on-screen instructions to complete the connection process.

However, if you’re unable to see the account from the list, try some of these suggestions to find it.

• Check the spelling and make sure it appears exactly the one on your bank's website.
• Use very specific names to search for your bank. If you still can't find anything, try broader names like "Citi."
• Enter your bank's URL into the search. For example, search for "hsbc.com." for HSBC.
• Look for the name of the issuing bank. You’ll find it on the back of your card."Chase," "HSBC," or "Bank of America".

If you continue to get the same result, perform Steps 2-3 in the following guide: Find your bank or credit card account when you connect to online banking.

If none of these steps work, use the WebConnect feature to download your Paypal transactions and import them to QBO. Click here to view the step-by-step process.

For additional reference, these resources cover all the information about connecting your bank to QBO. From there, you’ll find answers to frequently asked questions about PayPal.

• Connect bank and credit card accounts to QuickBooks Online
• Connect to PayPal FAQ
• Use the Connect to PayPal app

Stay in touch if you have any clarifications or questions about the product. I’m only a few clicks away for help. Enjoy the rest of the day.