Hey there, @ljosel. 

Thanks for following up with us and trying the suggested steps by my colleague above. 

I have another suggestion to add to this. When you're creating the same user, are you using the same email as before? I recommend using a different email for that user when you recreate them. This gives a true fresh start. The user will only need to ensure they accept the invite in the new email. 

Please let me know if this works for you. I'll be sure to keep an eye out for your response. You can reach out to the Community any time you need a helping hand. Take care and have a wonderful day!