Hey there Foosh9. 

Thanks for stopping by the Community this afternoon. I'm happy to assist you today. I have a few troubleshooting steps for you to try as it sounds like there may be a connectivity issue. Follow the steps below that can be found in this article. 

Solution 1: Set up Web Connect

If you’re importing a .qbo file for the first time, ensure you already set up Web Connect.

Solution 2: Edit the problem account

1. In QuickBooks, go to Chart of Accounts.
2. Select the account. This unlinks it from imported online transactions.
3. Select Edit in the Action window.
4. Select the Online Settings tab.
5. On the Download Transactions window, select Not enabled, then Save.
6. On the Edit Account window, select OK.
7. Create a duplicate of the account, but give it a different name.
8. Rename the original account with the same name of the duplicate.
9. Import the file.

I would also recommend reaching out to our support team for further instruction should the steps above not resolve your issue. If you have any other questions, feel free to post here anytime. Thanks and I hope you have a lovely day.