Thank you for your response. After following your instructions, deleting that deposit makes a number appear over the "Record Deposits" button. Please see the attached for reference. Then from there, I clicked the "customers" shortcut button on the far left and found the customer. I found the payment and double clicked on it and it opened up the "customer payment" function. I clicked on the "delete" button on the top but it still says "you need to delete this payment from the deposit before you can delete the transaction itself, or edit its name or amount". What did I do wrong? Thank you again for any help you may be able to provide.