Thanks for letting us know about this, @LTR,

I want to make sure this Merchant funds deposit concern is addressed properly.

Account specific concerns related to money movement is mainly handled by our Live Support Team. We're currently unable to trace funds or check your Payments account in this public forum for security reasons.

To follow-up with your previous interaction about the withheld funds, you will need to contact our Payments Support again. I know you already called them but only they have the tools to review your past contact history with us and trace the funds for you. To contact us, click the following link: Contact Payments Support

Comment down below if you have other concerns. I'll be right here to help you with anything QuickBooks related. Have a nice day!