I can see the urgency of getting this issue resolved, JMM2021.

I know that you’ve already reached out to Melio’s customer service about your concern. I still recommend contacting them again for further assistance. They’ll be able to trace the status of the payments and assist in resolving the issue. You can use the Start a chat option for real-time assistance.

Here’s how:

1. In the bill payment screen, tap the Help to display the Frequently asked questions window.
2. From there, click the green bubble icon (Start a chat).

For future reference, this guide contains resources to help manage your expenses in QBO: Self-help articles.

Don’t hesitate to post a comment if you have additional questions or concerns. I’ll be right here to answer them for you. Have a great day ahead.