Thank you for the clarification, @scottkeen.
We have to gather enough details from you to review this behavior about the View & Pay Invoice button for invoices in QuickBooks Desktop. For the security of your company and information, this is not something we can do here in the Community forum. That said, I encourage reaching out to our Support Team so a representative can check and investigate this further.
To contact support:
- Open this link: https://help.quickbooks.intuit.com/en_US/contact.
- Select QuickBooks Desktop, then click on Continue as a guest.
- Choose your QuickBooks Desktop version.
- Click on search for something, then enter a short description of your concern in the Tell us more about your question: section.
- Tap Search, then choose a way to connect with support.
Or, open this article for the steps: Contact the QuickBooks Desktop Customer Support Team.
Let me know if you have any other questions by adding a comment below. I'm a few clicks away to help. Have a good day!
