Thank you for the quick reply Katherine! I went through those steps and I hadn't set that the payments were going to the correct account, I also unassigned the deposits from A/R..... This still however leaves me in the same boat unfortunately: I really wanted to avoid excluding those deposits from the bank account as it would have a mismatch between my actual bank balance and my quickbook balance. Is there a workaround for this? Also now that I have the correct account setup will this avoid this problem in the future or will I have to exclude every deposit like this if I continue to us quickbooks payments? Thanks!