Good Afternoon, @sdalton.
I hope your day is going well so far. To properly assist you, can you provide some screenshots of the report and the loan in the chart of accounts? This will allow me to determine the best solution for your business.
In the meantime, you can consult with your accountant to look over the information that was put into QuickBooks Online. If you don't have an accountant, check out this link to find one near you.
Here are a few articles that may come in handy based on this situation:
I want to make sure you get this resolved as soon as possible. I'll be waiting for your response!
