Hi there, JackBeQuick.

I appreciate you for sharing your experience with us.

I have read your replies and your type of situation requires help from our QuickBooks Payment Team. I understand you've already tired reaching us. However, it would be best to give them a callback. They have the necessary tools to conduct a thorough investigation on why you're not getting email notifications for payments.

For the most updated contact information of our QuickBooks Payment Team, kindly visit this link: Contact Payment Support.

If I can help you with anything else, please let me know by leaving me a reply below. Have a good one.