Thanks for posting to the Community, @HT12.
Currently, the automated process to send receipts to let your customer know about their paid invoices is unavailable in QuickBooks Online (QBO). Alternatively, you can follow my colleague's post above (@Ryan_M) on how to do it manually.
Here's how:
- Highlight the Sales tab, then select All Sales.
- On the Filter drop-down menu, click it.
- Select Money received under the Type drop-down menu, then click Apply.
- Locate the Payment transactions that you want to send to your customers, then click any 1 of them.
- Hit the Print menu. On the Print preview screen, download the PDF copy of the receipt. You can do this on multiple receipts so you can attach the PDF files to your own email and send it to the appropriate client.
Until this feature becomes available, you can bookmark our blog site to see the latest features and product updates in QBO.
Feel free to share a comment below if you have more questions. I'll be around to help. Stay safe and well!
