Hello CCCBuilder,

You are not alone. We have had to deal with this for years, many years. No matter what we do, changed so many settings, and did EXACTLY what they have directed/suggested you do, the default stock Item description ALWAYS shows up on the invoice. It's not a bug on your software or something you are not doing right. We do the same as you. We order items from our vendors, and then our vendor bills us with much more details and we enter those details in our bill, and spend the time writing exactly the details of what it states on their bill and more details that we add to this description; and make it Billable to Customer. And then when we create the invoice to our customer, WE LOSE ALL THOSE DETAILS and are stuck with default item description. It seems the framework and logic that QB has for some reason never incorporated this process. We are a small business and purchase about 500 to 1000 items per month, and we have to deal with the very frustrating limitation in QB. We here are completely baffled why this is. I will reread this thread and hope to see a solution that I missed. We are growing and due to this actual detail are now forced to leave QB and start with a completely different AR/AP Job Control financial software package. We are so hesitant to purchase QB Enterprise due to this limitation.