Thank you for bringing this to our attention, @member1.

I'll be happy to check this for you, however, I don't have the chance to do it here on the Community page for security reasons as mentioned by AileneA above. At this time, I encourage reaching out to our Merchant/Payments Support Team so they can check and review this further securely. Also, a representative can explain and take a look into the withheld amount further. For the support's contact information, check out this link and to go the QuickBooks Online with Payments & Merchant Service Center section: Contact Payments Support.

I'm adding our help articles just in case you need related links while working with QuickBooks or payments in the future.

You can always visit us here if you have any other concerns. I'm here to help. Wishing you a good one!