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Replying to:
AlexV
QuickBooks Team

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Hello there, sues72.

 

You don't have to delete it if the payment you applied to the invoice is a downloaded transaction from your bank. What we need to do is undo it so it'll go back to the Banking page. You can follow these steps:

  1. Go to the Banking page and select the bank account.
  2. Select the Reviewed tab.
  3. Locate the payment transaction and click on Undo.

Once done, you'll see the payment transaction on the For Review tab. From there, you can reapply it to any invoice.

 

I've added these links to learn more on how to handle downloaded bank transactions:

Please post again if you need more help with this. Wishing you all the best!

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