Greetings billaskin,

I’m here to share some details on how to stop the customer’s name from showing in the Ship To section on the invoice and prevent it from printing in the address field of the check.

QuickBooks Online (QBO) will automatically include the customer’s name on the Ship To field of an invoice. You’ll have to manually delete it so it won’t show on the transaction.

Also, we are unable to prevent the name from printing in the address field of a printed check.

I’ve sent a communication to our Product Developers to let them know how you want QBO to work. It helps greatly if you can also send your ideas to them. We're always updating our product and love to incorporate users' ideas.

To send one, just click the Gear icon and select Feedback.

That's it. Feel free to let me know if you need any help with QuickBooks Online. I'm always happy to assist.