I paid $315 for our company's new Quickbook ON LINE on Feb 6, 2020, then two days later I find that new Quickbook on Line was not what I need, and make a cancellation  on Feb 13, 2020 as I changed back to QB Desk top Pro Plus. Case#[removed], but when I get my Credit Card Statements, it only have one credit card refund for -$315, and QBook also change me Quickbook Payroll for $315, so It did not get the refund at all, when I called few days ago, It was not in corrected transactions, Instead of $20. or $40 refund and etc. that make the whole matter more confused! I am your loyal customer since 2016, please have it straight up, I am willing to wait, my contract No. is [removed], email address: [email address removed]

May Gung /Garden Villas Inc./East & West Investment/China Garden USA