Hi there, @laura_the_emu.

I hear you and realize the convenience of removing the customers' names on the ship to section on your sales transaction. I'll do my part and personally submit this feedback to our developers, so they can assess the suggestion and put it under consideration.

To be updated with our latest news and road-maps, including product enhancements, I recommend visiting our QuickBooks Online Blog. 

Let me know if you have any other concerns with QuickBooks, Laura. I'll be right here to help you out. Thanks for coming.