Hey there, @RickG.
Thank you for stopping by the Community. You've come to the right place to get help with anything QuickBooks. I see you're having trouble with QuickBooks Crashing. I've got just the thing that should help you resolve this. My first recommendation is to try running a Clean install of QuickBooks. Here's how:
Uninstall QuickBooks Desktop:
- On your keyboard, press Windows+R to open the Run command.
- Type in Control Panel and click OK.
- Click Programs and Features (If Control Panel is in Category View, click Uninstall a Program.)
- In the list of programs, select QuickBooks and click Uninstall/Change.
- Follow the prompts to complete the process.
Rename the Installation folders:
- Download the QuickBooks_Clean_Install_Tool.exe file and save it to your desktop.
- Open QuickBooks_Clean_Install_Utility.exe.
- Click I Accept on the license agreement.
- Select your version of QuickBooks Desktop and click Continue.
- Click OK when you see the message "QuickBooks is now ready for a clean install, please install to the default directory."
Reinstall QuickBooks Desktop:
If you're still having issues, you may be having an issue with the company file itself. You can troubleshoot data damage by running a rebuild and a verify. I'm attaching the article for steps on how to perform these diagnostics here.
If you have any questions about these steps, or if you need anything else, please feel free to reach out to the Community again.
