I appreciate the steps you've taken, Vartika. The prompt message indicates a mismatch between the pay run's date and the expected range, ensuring compliance with payroll filings.

To smooth things out, ensure that the date is not more than 350 days in the past or future relative to the current date. For instance, if today's date is October 15, 2023, the Pay/Update Date should not exceed the range between October 15, 2022, and October 15, 2024. Adjust the Pay/Update Date to fall within this range.

At this point, clear your browser's cache and cookies and log out fully from QuickBooks. Log back in, revisit the pay run, and attempt to resubmit the Single Touch Payroll (STP) filing.  

If the error persists, I recommend using another browser.

Check out this article to guide you through common questions related to the three key aspects of EOFY Processing with STP: End of Financial Year Processing using STP | FAQ.

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