Thanks for getting back to us, JF,

Let's check if what you have set up in the Employee Portal Settings. Here's how:

1. Click on the Payroll tab.
2. Click on the Payroll Settings.
3. Click on Employee Portal Settings.
4. Under Settings tab check if what options you have set up and then under Employees can field, what is selected.
5. Click on Save changes.

For us to better assist you, I recommend contacting our Customer Care Team through Chat or Phone to better help you with your time sheet concern. That way, one of our support agent can do a screen sharing session with you in checking your payroll setting and the employee set up.

To contact support:

1. Click on the Help (?) icon.

2. Click on Assistant tab or select Search.

3. Enter your question and follow the prompts.

Phone support: available weekdays 8:30AM to 6:30 PM.

Start a Chat: 7AM to 10 PM weekdays and 8am to 8pm weekends.

Post again in the Community if you have other questions.