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IntuitSheila
Level 8

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Hi hartleycustom,

 

Created batch status means it is not yet submitted to Beam. If you are using and set up Beam to process your super payments the amount should be included when processing super payments. To check your superannuation settings:

 

  1. Click on the Payroll tab.
  2. Click on Payroll Settings.
  3. Click on Superannuation.
  4. Verify if Beam is used and turned on.

Once done, go back to the super payments page and see if you can submit the Created super batch.

 

  1. Click on Payroll tab.
  2. Click on Reports.
  3. Click on Super Payments.
  4. Select the Batch ID of the payment shown Created.
  5. Check if you have the option to process with Beam.

Check this link to learn more about super payments: Create, view, and run reports on Super Payments using Beam in QuickBooks Online.

 

Drop by again in the Community if you have other payroll concerns.