cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here

Reply to message

View discussion in a popup

Replying to:
MaryLandT
Moderator

Reply to message

Hello there, @Ramuk,

 

It's possible a step wasn't completed when you enable Single Touch Payroll (STP). That's why you're getting an error on your lodgement.

 

To resolve the error, feel free to read through this article: Single Touch Payroll - Troubleshooting errors. This link provides a solution depending on the issue on your end.

 

I've also added this link: How do I enable Single Touch Payroll? for additional guidance. This page will guide you through completing the set up to ensure you're compliant and ready for the changes.

 

Keep me posted on how this goes and I'll get back to you.