Hi Laura,
If you've processed and finalised pay runs in the QuickBooks Online Payroll account, the payroll journals will automatically be exported in the chart of accounts. If you've entered a pre-tax deduction or salary sacrifice super on the pay run as a deduction the journal entry will show the deduction in a separate entry.
I'd recommend checking the default chart of accounts in your Payroll Settings to verify the accounts selected. Here's how:
- Click on the Employees tab.
- Click on Payroll Settings.
- Click on Chart of Accounts.
- Click on Default accounts.
Please also check your deduction category setup, making sure the salary sacrifice has the correct payment classification. If the above appears to be correct, and the journal entry is still incorrect, I'd recommend reaching out to our Customer Care Team to further check your account.
Also, you can check the following articles below to get more information about the payroll chart of accounts:
Feel free to post again in the Community if you have more questions.
