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Rebecca_A Product Champion
QuickBooks Team

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Hi sortedcom, 

 

Thank you so much for reaching out. We may need to see the error to be able to give you some more guidance around this. 

 

Are the emails being sent to a business domain that may be blocking them? 

 

As you won't be able to post your email address or company information on the Community page can you please contact the Support Team to investigate further. 

 

Thanks,

Rebecca