Hello, iaff801.

I appreciate you for sharing your sentiments about the capturing receipt feature in QuickBooks Online.

If turning off the sound volume doesn't work for you, I recommend contacting our QuickBooks Support. This requires a further investigation that our support can thoroughly look into.

Here's how you can reach us:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback. 
6. Type in your contact info.
7. Select Confirm my call.

You can check out this article for our most updated contact information: Support hours and types.

If you have any other questions or need further help with this topic, feel free to connect with me again. Have a good one!