To ensure that employee pay run details are flowing through to the pay event, please make sure that the employee is not a closely held employee.To check whether an employee is a Closely Held employee:
- Click on employee tab
- Click on employee name
- Select pay run defaults from the menu.
- Scroll all the way to the bottom and you will see Closely held employee box under Single Touch Payroll
- Please ensure this box is unticked .
Once you have unticked the Closely Held Employee box, the pay event will have the employee data.