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Mark_R
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Your confusion ends here, @centraltnt.

 

Yes. The special reconciliation tool that can undo the entire reconciliation is only available in the QuickBooks Online (QBO) Accountant version, and it's a different subscription on your current plan (QBO Plus).

 

If you're interested in signing up for QBO Accountant to have the option to undo an entire reconciliation, you can go to this link: https://quickbooks.intuit.com/accountants/products-solutions/accounting/online/.

 

Moreover, you still have the option to undo your reconciliation manually using your QBO Plus version. For more guidance, feel free to check out this article: Undo or remove transactions from reconciliations in QuickBooks Online.

 

Once you're ready to redo the reconciliation, you can read this article for the detailed steps and information: Reconcile an account in QuickBooks Online.

 

Feel free to click the Reply button below if you need further assistance reconciling accounts in QBO. I'm still open to your replies, @centraltnt.

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