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Replying to:
JoesemM
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 Hello there, @Dinobja.

 

This isn't the kind of service we want you to experience. I appreciate you for following the troubleshooting steps shared on this thread.

 

If you haven't reached out to our Customer Support Team about this matter, you can now sign up for our call-back process or get real-time help via the Message Us option. One of our phone specialists will contact you based on the time entered in the Get a Callback window.

 

Here’s how to keep in touch with them:

 

  1. Tap the Help menu in the upper right hand to open the Search window.
  2. From there, scroll down to click the Contact us link.
  3. Type the issue/topic in the field box and then hit the Let’s talk button.
  4. Choose Start messaging or Get a callback.

 

You can check this article to see the different types of support we offer at Intuit and their availability: Support hours and types.

 

Also, I'd like to help you with your concern. Can you share with me what specific help you need? More details are appreciated.

 

I don’t want to leave you empty-handed, so I’m adding a link that contains resources to help perform your tasks in QBO: Help Articles in QBO.

 

Don't hesitate to click the Reply button below if you need further help. I want to make sure everything is taken care of for you. Take good care, @Dinobja.

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