I'd be delighted to guide you through moving your data from QuickBooks Online Payroll(QBO) to QuickBooks Desktop (QBDT) for Mac, @JGM55.

I know this would be disappointing when the system is unable to perform a very important task. Worry no more, I'll help you transfer your data from the QuickBooks Online Payroll tax payments to QuickBooks for Mac.

The problem behind why we're unable to transfer tax payments is that QuickBooks Online Payroll has limited features unlike QuickBooks for Mac.

In this case, you'll initially need to convert the information from QBO to QBDT for Windows. Just a heads up, some data won't be converted because of feature differences. When you receive a message that says QuickBooks for Windows is best for your business, just click Yes.

Before getting started, there are a few things you'll want to be aware of:

• A Windows computer with Internet Explorer 11 or higher will be required.
• QBDT for Windows will need to be the same version as your QBDT for Mac product, or earlier. You can refer to our Download a trial for QBDT resource to obtain a 30-day trial copy that can be used for this process.

Once you're prepared, you can begin your data migration.

Here's how:

1. Export your files from QBO to QBDT for Windows.
2. Make sure the company file is open in QBDT for Windows.
3. Re-sort lists if necessary.
4. Perform a Verify Data. This identifies most known issues within files and informs users if their Rebuild Data tool needs to be utilized afterward.
5. In the top menu bar, go to File, Utilities, then Copy Company File for QuickBooks Desktop for Mac. This creates a MAC.qbb file that can be restored in QBDT for Mac.
6. Save your file in a preferred location. I'd recommend creating a backup copy as well.
7. Restore the data in QBDT for Mac.

a. On your No Company Open window, click Browse.

b. Locate the file you'd like to open.

c. If your QBDT for Windows company file is stored in an external drive, it's recommended that you move it to a local area on the computer you're working with. This helps avoid data corruption.

d. Once you see a prompt asking if you want to restore a QBDT for Windows file, hit OK.

e. Enter an appropriate name for your restored file, then select Save.

Now your tax payments and other details from QBOP will be imported into QBDT for Mac.

Furthermore, you'd be able to find many useful resources about using QuickBooks for Mac here: QuickBooks Desktop for Mac User's Guide.

I'll be here to assist if you have additional questions about moving data from two different programs. I'll be around to help. Take care and have a nice day.