I cannot export payroll and payroll tax transactions from Quickbooks Online Payroll to Quickbooks Desktop for Mac.  With help from support, I was able to get the payroll/paycheck info to transfer over, but none of the tax payments will export to my desktop.  Last year I was forced to hand enter every tax transaction in order to get the information I need, but I will not do that again.  I need help to figure out what the problem is.  Online Payroll says the transactions exported, but they did not (or they are lost in some unknown location.)

I have been transferred to every department for every program with no help.  I want a solution.