Thanks for joining the thread, @Robert678.

Let me share with you further insights about the Condense Data Utility feature in QuickBooks Desktop. 

Before we proceed, can you share with me the type of condense method you've used? 

The updated Condense feature provides an option to remove the audit trail. By then, reduces your file size but leaves all the detailed transactions.

While the traditional File Condense feature removes transaction detail and creates a consolidated journal entry for data prior to the selected date.  

Please take note that condensing data files isn't reversible. To better understand the process, reach out to your accountant and technical support. This way, they can provide you with further details about the result. 

For more info, you can check out this article: Use The Condense Data Utility.

Let me know how else I can help you with QuickBooks by adding a comment below. I'm more than happy to lend a helping hand. Keep safe!