Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
PC2Networking
Level 1

Reply to message

Hello,

   I understand that you un-checked the SSL (secure socket layer) box on your email.  I was in a similar situation and found out that Outlook changed their email web server address.  After finding out the correct information from MSN email I then changed that info in my Quickbook desktop.  My email features worked again after changing the server name, the port numbers stayed the same.  I would suggest that you try and find the email for the IMAP settings for the correct server name and port settings to return to SSL.  SSL is part of the security feature in email that keeps wanted hackers out of your email by encrypting the data between your terminal and the web email server.

  It's unfortunate that you spent so much time and unnecessary $$ to not resolve the problem.  I refused to pay for something they could have just sent an email for instructions.  I didn't really need to have a huge conversation about the problem.  

  Have a wonderful day.

Need to get in touch?

Contact us