Thanks for using QuickBooks in emailing your sales transactions, njedwards312. I know it can be difficult when the feature stop working. I'm here to help you with that.
If you're done performing the steps shared above, I'd recommend contacting our QuickBooks Support Team. They're equipped with tools to check the cause why you can't send sales transactions. It'll also allow them to submit a ticket to our engineering team to alert them about the issue if necessary.
Here's how:
- From the Help menu, select QuickBooks Desktop Help.
- In the Have a Question window, scroll down to click the Contact us link.
- This will display the Contact Us screen.
- Go to the Tell us more about your question section to enter the issue or topic in the field box.
- Click the Search button to display the contact options.
To ensure that you'll be assisted on time, please see our support hours.
Additionally, I've included our article that'll help you manage your sale transactions. This ensures your record is accurate: Topics About your Company's Income and Customers.
Also, please let us know if you encountered an error when emailing your sales transactions or you're referring to something else. This way, we'll be able to provide accurate steps to resolve this.
I'm only a post away if you need more help in completing your other tasks in QuickBooks, njedwards312. It's always my pleasure to help you out again.
